I am struggling to understand how the customerid field works in CRM 2011. If I enter it in manually in the Lead Record when I qualify the Lead into a Sales Opportunity it does not seem to be used for anything. For example it does not show as the Potential Customer in the qulaification dialog. Conversely nothing seems to write to the field either. Can someone please point me to some infomation on how this field is used in the CRM. I appreciate it is probably a very basic question but I am stuck on it. Thanks. Michael
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