Hello Vibhor, Thank you for your query. Please provide us the Platform traces and Event Viewer Logs while upgrading from CRM 2015- CRM 2016. The following is the steps to collect the Platform Traces: Please open run and type : %appdata%/Roaming/Microsoft/MSCRM/Logs Eagerly awaiting for your response. Thanks & Regards, Sumeet Deshmukh Microsoft Dynamics™ CRM Support Engineer
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