Hi, According to this: https://community.dynamics.com/crm/b/magnetismsolutionscrmblog/archive/2013/10/13/dynamics-crm-2013-default-sitemap-pane-based-on-user-role The CSR Manager should have default pane = service. When assigned to a user (The only security role - workplace is started default). But if I assign Customer Service representative, the default pane is like listed "Service". How come is CSR manager not working properly?
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