Hi Andrii, Thanks for your reply. I've try that already, but the result is the same. Actually I cheated a bit on the Guid of my incident. At the begining, I get the incident Id with : var idForm = Xrm.Page.data.entity.getId(); then I notice that the string that I've got is like "{825CB223-A651-DF11-AA8B-00155DBA3804}" and when i check the RegardingObjecctId, once I retrieve the data, I have the same string BUT without those characters " and {, also in lowercase 825cb223-a651-df11-aa8b-00155dba3804 So the , that I used in the function is the GUID in lowercase exactly as above. thanks, Anthony
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