Hello Mithali, Sorry for my limited knowledge with MS CRM. I am bit confuse... my task is to create a survey which i created now i have to assign the task to one agent who is going to call all the persons in the list and he will fill the survey over the phone. okay as you said create survey invitation In the survey there is "Invitations and Actions" and i can see the link is there. how can i assign to a quick campaign. I created a phone quick campaign with 10 people selected in it. How can i assign this to an agent? How can i assign the survey invitation to the agent as well? is there anything he can see like in his activities open phone call and get the link and do the survey over the phone. if you have any video which show this that will be great. Regards, Naz
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